ABOUT

What is the National FSS Conference?

The National FSS Conference is the nation’s only gathering for FSS practitioners to connect, learn, and share best practices. 

Where is the 6th biannual National FSS Conference?

This year’s conference is a hybrid event, taking place both in Philadelphia, PA at the Federal Reserve Bank and virtually on October 24-25, 2022. 
 

Why is in-person attendance limited to one person per organization?

Update: Organizations may now inquire about two staff members attending in person. Please email [email protected] to ensure two staff is still possible before registering.

We want to offer as many organizations as possible the opportunity to send a representative as the conference space can accommodate. 
 

Can my organization present at the Conference? 

Please reach out to the conference planning team to inquire about session availability. 

REGISTRATION AND ATTENDANCE

When will registration for the conference close? 

Friday, September 30 is the last day to register for in-person and Wednesday, October 19 for virtual. 

What is the ticket price for the conference? 

In-person tickets are $250 and virtual tickets are $150. 

Do you offer ticket refunds? 

Please reach out to the conference staff at [email protected] if you need a refund. 

Can I register multiple members of my team?   

No, each staff person will need to register for the event with their own Zoom account. Click here to sign up for a free Zoom account if you do not have one already.  If you register for someone, please make sure that you use their Zoom account credentials, otherwise, they will need to use the credentials used for registration. 

I can only make it for one day. Do you have a single-day attendance option? 

At this time we do not offer single-day attendance. 

Why did some FSS Link members get early bird registration?

Pro and All Access Memberships include one or two passes as part of their annual payment. As such, these members received early access to registration. Click here to learn more about our membership benefits. 
 

AGENDA AND PROGRAM

When will the agenda be available? How do I know who is speaking during each session? 

The conference agenda is not available yet. Please check the conference website and Zoom Events site regularly for updates.

What time will the conference begin each day? 

The conference will begin at 10 ET and end approximately around 5pm on both days. There may be pre-conference optional sessions beginnin at 9am ET. On Monday, Oct. 24 there will be a post-conference cocktail reception beginning at 5:30 pm. 

Will there be session recordings available following the conference? If so, where/when will they be available? 

All sessions will be recorded and available for conference attendees on the Zoom Events platform shortly after each session ends. 

How can I connect with HUD at the Conference? 

HUD will be presenting in-person at this year's conference. HUD Office Hours are to be determined. Please check again soon. 

 

VIRTUAL ATTENDANCE

How will attendees be able to access the virtual event space? 

The virtual component of the conference will be hosted on Zoom. We have sent all registrants daily invitation emails to join the platform starting October 24, 2022. If you registered for the conference but have not received an invite email, please contact us at [email protected] as soon as possible.   

What will the virtual event space allow attendees to do? 

Attendees will register for the conference, browse the agenda, and join sessions via the Zoom Events platform.

How can I connect with other attendees? 

On Zoom, attendees will be able to create a basic user profile, add sessions to a personal, yet public facing schedule, engage in a particular session's chat before the session begins, and message each other within the Zoom platform. We also encourage you to join for any of the virtual networking sessions throughout the duration of the conference. You are encouraged to add a photo and your 

What should you do if you have technical issues during the conference? 

Firstly, make sure you are connected to strong Wi-Fi, your speakers and sound are functioning prior to joining, and you do not have multiple large applications running during the sessions. 
 

IN PERSON ATTENDANCE

What are the COVID protocols for the event?

We will adhere with the Federal Reserve Bank of Philadelphia’s venue requirements which is subject to change. Please check back soon for more information.  

Is there a hotel option to stay? 

There is a limited room block available on a first-come, first-serve basis. If you are interested in staying at the Wyndham Philadelphia, click here. Additional hotels in the area include: 

Will there be opportunities to explore the Philadelphia area? 

Yes. We hope to host an evening reception on Monday, October 24 at a local Philadelphia location. The in-person venue and hotel accomodation is in the heart of the Philadelphia Historical District. 
 

Where can attendees direct additional questions about the event? 

[email protected]