MaineHousing decided to invest in FSS Link All Access and Data Services because we understand the importance of keeping a pulse on trends within our program. All Access Data Services has allowed us to do that by presenting our data in a format that is easily understood and interpreted for us by an expert data analyst through narratives, visuals and conversation. Beyond program trends, we are able to realistically establish and meet program goals by using the data provided to better focus on those areas that may need increased attention. An added benefit of the comprehensive services that All Access provides is our ability to present program accomplishments and trends to our PCC in a way that makes sense and that we are able to easily articulate.

Data Services has impacted our FSS team by providing support when we’ve needed it in the form of encouragement, confirmation and acknowledgement of the hard work we are doing. George and the entire Compass team have been exceptional in their support of our efforts which has cheered us on to continue working towards making the ReStart program the best that it can be.

I have enjoyed the FSS Link Data Services from the beginning. I get great information about how the FSS program here can do better and what other programs are talking about. I love to listen and see what is going on with other programs and adapt what I do..always trying to find a better way to do what we do! I have relied on COMPASS and its services since the inception of this FSS program and have really benefited from the great knowledge and advice.

Recently, I accepted the opportunity to become the new Family Self Sufficiency Coordinator for the City of Dubuque Housing and Community Development Department. In addition to accepting this new and exciting position, I also inherited an established FSS program with participants who were thriving towards reaching their goals as well as escrowing thousands of dollars. Needing assistance with gathering data concerning our FSS program, we decided to join the Compass FSS Link “All Access” community.

Compass FSS Link Data Services has been instrumental in assisting us in understanding through data, where our program currently stood in terms of our program’s productivity. Compass Link Data Services compared our submitted data with other FSS programs’ data through a Data Report developed and tailored just for our FSS program. That report was very exciting to see! Compass FSS Link Data Services updates and compares our data on a quarterly basis so that we can see our trend and make necessary program adjustments as needed.

Compass Link Data Services painted a clear picture of our FSS program staff using various graphs. The visual data provided by Compass Link Data Services is quite helpful for our program and staff because it assists us in identifying “where we are” vs. “where we want to be” as an FSS program. During our quarterly data report meeting, Data Services also suggests strategies and ideas on how we can “move the needle” towards reaching our goals as an FSS program, and that is awesome! Making the decision to invest in Compass FSS Link All Access and Data Services is an investment in our FSS program and will have a positive impact on our participants’ success rates.

“Compass Working Capital has been a strong partner of The Community Builders for FSS since 2017,” said Anne Vinick, Director of Community Life, New England. “The new FSS Link is a unique, easy-to use site that allows our team to connect with FSS resources, including templates, training opportunities and tools. The dashboard is a simple and easy way to get FSS questions answered quickly and, at the same time, connect with other FSS coaches across the country.”

“Additionally, the data dashboard is one of the best features of an All-Access membership. Having the ability to analyze the financial health of FSS participants over time allows us to address residents’ greatest strengths and challenges in more impactful ways.  And having the incredible Compass team available to review reports with us and answer questions has been invaluable.”